FAQ Page
Check London Roller Shutters frequently asked questions to resolve most queries.
Please provide exactly what you want if you know, aprox sizes, site address, company or organisation name, your name, email, telephone number, indicate when the product is required and if possible but not necessary any pictures would help.
No, we manufacture all of our doors and they are all made to measure & order. Please inform us if a quick turnaround is required.
Usually 2 – 3 weeks from order but if you require the door very quickly please let us know we will endeavour to turn your order around ASAP.
Yes, we only use our own vehicles and our own, trained and experienced fitters- we don’t use subcontractors.
Yes, we will try and fix all types of doors.
We travel anywhere in the world if the job is large enough but as a rule of thumb we cover all over Greater London and if required, the UK and Ireland.
Yes, all our fire shutters are compliant to the latest Government Standard BS EN 16034:2014 – CE Marked BS EN 13241-1:2003.
Approx 700mm x 700mm opening. Please contact the office with your requirements.
We have made doors over 10-0 metres wide and 10-0 metres high.
All of our chain operated doors are spring assisted & geared.
All electric doors come with an emergency manual override system.
Yes, though in some cases additional timber, wood or steel-work may be required depending on the type and condition and thickness of the wall.
Yes, but because using this method the roll wraps under your lintel and the steel frame is within your opening, you will lose height and width. This is known as an In between Fix.
We supply all kinds, including: tube motors, 1ph Industrial motors, 3ph industrial motors, direct drive and out bound motors.
Yes, usually. Please email us some pictures and information, like how many times per day the doors will be operated.
All tube motors are for light usage only, typically 3-4 up/ down operations per day. Industrial motors have a much higher duty rating. All industrial motors come with mechanical or digital limits for easy setting and fault code displays for easy fault finding.
We offer a 12 month warranty.
We advise that you contact and speak directly with your local council planning department for the latest requirements.
Yes, we manufacture for domestic, retail, agricultural and industrial specifications.
Yes, if we are fitting, we always carry out a full site survey. It is at this point we would discuss any additional work that may be required.
Yes, we provide support, delivery and DIY kits to make sure installation goes smoothly. We advise that you find someone local with experience to install the doors.
Yes, we have successfully supplied roller shutters all over the world from China to the Middle East even to the Caribbean..
We are very competitive as we manufacturer our in own factory. If you were to find cheaper elsewhere please come back to us, we will be more than willing to beat a like for like price comparison usually.
As every door is tailor made and not off the shelf we require a written purchase order before manufacturing can start.
Yes, we sell insulated roller shutters, fire rated roller shutters, high speed doors, smoke curtains, steel personnel doors and PVC strip curtain.
A minimum of every 6 months. This also depends on how often they are operated. Please call the office for more information.
Generally where requested, we supply RAMS, copies of our public liability insurance, CSCS card, PASMA and IPAFS when required.
Generally they are a single skin lath but we also sell either a domestic twin skin insulated or a heavier industrial twin skin lathes with insulation.
Generally they are manufactured and come with a galvanised steel finishes. They have the options of a plastisol exterior lathes and or powder coated finishes.